All features

Every feature you

need, nothing you don't
Resolvo combines powerful automation, intelligent workflows, and comprehensive analytics to help your team deliver exceptional customer support at scale.
Ticket management
Ticket management
Organize, prioritize, and track every powerful ticket management tools.
Unified box
Unified box
Manage all channels from one place - email, chat, social media, and more.
Automation
Automation
Automate repetitive tasks and create custom workflows to save time.
AI assistant
AI assistant
Leverage AI to suggest responses, categorize tickets customer needs.
Team collaboration
Team collaboration
Work together with internal notes, assignments, and real-time updates.
Advanced analytics
Advanced analytics
Track performance metrics, identify trends, and make data-driven decisions.
Knowledge base
Knowledge base
Create a self-service help center to reduce ticket volume by up to 40%.
SLA management
SLA management
Set service level agreements and ensure timely responses to every ticket.
Security & compliance
Security & compliance
Enterprise-grade security with SOC 2, GDPR, and HIPAA compliance.
AI that actually helps
AI that
actually helps
Let AI handle the heavy lifting. Our intelligent assistant learns from your team to provide better suggestions, faster categorization, and smarter routing.
AI-suggested responses
Automatic ticket categorization
Sentiment analysis anddetection
Predictive routing to the best agent
Intelligent
automation
Save hours every day with powerful automation. Create custom workflows that handle routine tasks automatically, so your team can focus on what matters.
Auto-assign tickets based on rules
Automated responses and replies
Trigger-based workflows and actions
Time-based escalations and reminders
Intelligent automation
All channels, one inbox
All channels,
one inbox
Never miss a customer message. Our unified inbox brings together email, live chat, social media, and more into one centralized workspace.
Email, WhatsApp, and social media
Smart filters and saved views
Real-time notifications and alerts
Unified conversation history
Smart
ticket management
Handle every customer request efficiently with our comprehensive ticket management system. Prioritize, assign, and track tickets from creation to resolution.
Custom fields and ticket properties
Priority levels and status tracking
Automatic ticket routing
Collision detection for collaboration
Smart ticket management
Experience all features free for 14 days
No credit card required. Start delivering exceptional support today.